Operational Support, Member Services, Revenue Generation
Zzeem Workshops for Board Members and Executives
Member Services: What Have you Done for us Lately?
We held our latest Membership Workshop in Toronto on May 28.
If member services and how your members perceive them are important to your organization
you want to attend this workshop when we run it again next year. Add your name to our
mailing list or call us at 416.410.5867 x101.
What did Participants say About This Workshop?
- “Really good. Fast-paced and informative”
- “I learned a lot”
- “It gave me a new way of looking at our value proposition to our members”
How did Participants Rate This Workshop?
- Participants gave the workshop a score of 4.6 out of 5 (93%) for content, delivery,
applicability and quality of workshop materials.
- 100% of participants said they would recommend this workshop to their peers
Do you Want to Improve the Range and Quality of Your Member Services?
You’ll Learn...how to kick-start your planning process
You’ll Take Away...a prescription to make your member value proposition irresistible
In sequence, this Zzeem Workshop will explore the four stages involved in developing
outstanding member services.
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One
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Assessing Your Current Situation
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- What services do you provide now?
- How do you deliver them?
- What works well for you?
- What needs improvement?
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Two
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Envisioning Your Ideal Future
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- In a world with no obstacles, what would your organization look like?
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Three
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Identifying the Obstacles
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- What stands between you and your ideal future?
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Four
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Brainstorming the Solutions
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- How to write the prescription that will make your member value proposition irresistible
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