Operational Support, Member Services, Revenue Generation

Association Management for Membership Organizations

Many membership organizations operate with a working Board and a very small permanent staff. Zzeem offers complete operational management and back-office support for industry and professional associations like yours. We can also manage your existing service provider relationships. Just think of us as your invisible, affordable corporate team.

Operations Support for Associations

Back-Office Services Technology Services
  • Web Design, Development, Hosting
  • Software Development
Member Services – Management and Communications Financial Services
  • Financial Reporting
  • Bookkeeping, A/R and A/P
  • Tax Filings, HST
Event Management Sponsor Relationship Management
  • Logistics
  • Materials
  • Registration & Payment
  • Existing Sponsor Relationships
  • New Sponsorship Connections
Board Support & Training On-Demand Advisory Services
  • Board Member Training & Transition
  • Board Retreats- Planning & Facilitation
  • Admin & Document Management
  • Member Retention & Recruitment
  • Sponsor Retention & Recruitment
  • Board Management & Training
  • Finance & Risk Management

Zzeem Services for Membership Organizations

Operations Support

Short on in-house resources? We can build you a custom back office and staff it for you. You choose the services that you need, and we’ll provide them at an affordable, fixed monthly price.

Our web-based ZIPrS Document Management System provides a secure method of accessing, storing and updating all your important documents. Whatever their location, everyone in your organization and ours can have immediate access, where authorized, to all the latest versions of your documents and resources.
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Technology Services for Membership Organizations

Our knowledge of technology runs deep. If you don’t have the in-house expertise, Zzeem can build you a website or customize and configure software for you. Zzeem’s membership database, document management and accounting software is included with our operational support packages at no exra charge.We can also manage other technology service providers on your behalf. You can use our platform, or stay with the providers you already have and delegate the management to us. Here’s a list of the types of technology services we provide:

  • Domain Administration
  • Website Design, Development and Hosting
  • Webmaster Services
  • Email Administration
  • Online payment for Member Dues and Events
  • Unlimited Access to ZIPrS Online Document Management System
  • Unlimited Access to ZMDb Online Membership Management System
  • Accounting System Customization and Configuration

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Member Management and Communications

We treat your members as if they’re our own. Our experienced team is both relationship and sytems-oriented, which makes us professional, friendly and efficient. Our approach reflects your high standards, so that your members always feel valued and supported, however busy you are.

Our services include:

  • Recording New Memberships, Renewals and Payments in Zzeem Membership Database
  • Management of all Forms of Communication with Members
  • Managing Your Member Prospects and Executing Marketing Campaigns

We support our team with strong web-based software, which we share with you. The Zzeem Membership Database (ZMDb) keeps your membership list up to date, and makes it easy for you to send email blasts to your members to keep them informed.
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Financial and Accounting Services for Associations

Our expert staff includes chartered accountants and bookkeepers. We understand the special needs of both not-for-profit entities and corporate entities that function as not-for-profit organizations. Here’s a list of the kind of financial services we can offer you:

  • Monthly Bookkeeping, Bank reconciliations, A/R, A/P
  • Monthly Cashflow Report and Budget Updates
  • Quarterly Financial Statements
  • Annual Tax Returns and HST Filings
  • Management of Banking Services

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Event Management for Membership Organizations

Industry and professional events are an important way for membership organizations to keep in touch with their subscribers, support continued professional development and demonstrate thought leadership. But not everyone has the time to organize these events. Zzeem specializes in well-run conferences, workshops and seminars to showcase member organizations. Depending on your needs, we can:

  • Market, Communicate and Track Payment for Events
  • Plan and Produce Webinars
  • Design and Produce Event Materials
  • Manage and Support Speakers
  • Handle Event Logistics

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Sponsorship Management

Zzeem can help you find ways to leverage your sponsor partnerships. We can assess the image you project to potential sponsors, strengthen existing sponsor relationships and show you how to seek out valuable new sponsorship opportunities. Using our deep knowledge and experience of sponsor dynamics, we can help you navigate a clear path to increased sponsor value.
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Maximize Sponsorship

Board Director Training and Support

An intelligent, dynamic and efficient board is critical to the success of your membership organization. But, given the scale of your executive responsibilities, it can’t always be the focus of your attention. Zzeem has considerable experience helping board members and executive teams discover the powerful ingredients that drive successful membership organizations. We’d be happy to give you more information about any of the following services we offer:

  • Managing Board Meetings, Agendas and Minutes
  • Facilitating Board Retreats
  • Using Zzeem Document Management System (ZIPrS) to Maintain Charter, Policies, By-Laws
  • Training New Board Members and Transitioning Retiring Members
  • Providing General Administrative Services for Board Activities
  • Providing Risk Management for Boards

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zzeem "I wasnt aware of that!... The Importance of Training Your Board Members".

On-Demand Consulting

As part of the customized operational support packages we create for our clients, we also provide on-demand advice. We’re here to respond to the questions that are bound to arise as you build your successful service organization. Depending on the management or service package you’ve contracted, we can help with additional questions about finance and risk management, member and sponsor recruitment and retention, as well as board-related coaching. All you need to do is ask.
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