Serving Canadian associations since 2001
Serving Canadian associations since 2001
“I recently attended a live webinar of Erin’s on building successful committees – what does it take? It was excellent with practical tips on how to deal with committees that are not performing, may be going off track from the intended goal and even those going rogue. I’ve spent 30+ years working for non-profit associations and she is spot on with her analysis and recommendations. Whether you’re a newcomer or seasoned association leader you can learn or refresh on ideas with Erin’s webinars to tackle various challenges in association management. Thanks for sharing Erin!”
Zzeem Webinars and Podcasts
“We hired Zzeem, especially Erin the founder, to conduct a Board of Directors training on governance. It was wonderfully insightful, clear to grasp and exactly what the Board needed! Highly recommend Erin and her team!”
Leadership Support Program
“My not for profit association has worked with Erin over the last five years – helping with Governance Excellence for the Board and most recently – a complete Governance Audit. Skilled in other areas like Member Value Proposition, Strategic Planning, KPIs etc – Erin is a thoughtful, dynamic thought leader, focusing on practical solutions. Zzeem also conducts a webinar series – not to be missed! Topics range from sponsorship, to declining membership, MVP, governance – you name it. I highly recommend Erin Roberts and her team!”
“We hired Zzeem to support our revenue diversification efforts, and the review and workshop Erin delivered to our Board and team on sponsorship was exactly what we were looking for. We were particularly impressed by Erin’s ability to keep the conversation focused while drawing in diverse perspectives. I definitely recommend Zzeem to any association looking for similar consultant insights and support.”
“Our Association (Ontario Municipal Social Services Association) worked with Erin and Asif at Zzeem on the development of our advertising and sponsorship program after attending a session Zzeem hosted on the same topic. We are impressed by their depth of knowledge and expertise in building this program for us and guiding our staff on its implementation. Zzeem is very easy to work with and willing to assist in any way they can. We are very fortunate to work with Erin and Asif. We would recommend Zzeem to potential clients.”
“We had a Member Engagement Consultation Package with Zzeem and had a great experience with the process. Erin took the time to ask great questions and really get to know our organization and it’s challenges and was very responsive. The final report contains a number of great recommendations that we will be able to implement ourselves. At no time was there any upselling of their services, they simply worked with us to determine what we could do within our means.
It was a real pleasure working with Erin at Zzeem, and I hope to do so again!”
Member Engagement
“It has been a very positive experience working with Zzeem both for myself and my board. I have noticed a real difference in terms of the board’s professionalism and understanding of their roles. I highly recommend Zzeem’s Leadership Support program to everyone. We got our ROI. It’s absolutely worth spending the money. It was very helpful to have Erin as a resource to speak to on a 1:1 basis. She was always there as a trusted advisor.”
“The governance training offered by Zzeem provided our directors with a solid foundation to take with them, not only into their work with us, but also into other boards they may be part of. Erin’s ability to manage tough discussions helped us destigmatize some of the more sensitive topics, like conflict and confidentiality. We also learned more about our bylaws and how to best serve them with new policies. I would highly recommend this training.”
Governance Training
“Erin led a dynamic and informative Board Excellence workshop that truly resonated with our leadership at the Central Lakes Association of REALTORS®. She tailored the content to reflect the realities of our industry and the priorities of our Association, guiding meaningful discussions on how governance supports our mission to serve REALTORS® and the communities they work in. The Board stayed engaged from start to finish and came away with clear, actionable takeaways. We would gladly recommend her to any organization seeking relevant, well-curated governance training.”
“We hired Zzeem to put together a manual and workshop on strategic meeting management. They understood our objectives from the start, prepared thoroughly, and checked in frequently. Erin’s clear and responsive communication made planning straightforward and ensured the workshop ran smoothly. By focusing on what we valued most, the in-person session was productive and relevant. We gained real value from the process, the manual, and the workshop, and wouldn’t change a thing…”
Facilitation Training
“Zzeem worked with us as a true partner, and it felt like they were an extension of the team. It was never “your members” it was “our members”. Our goal was to increase the value and range of our sponsorship and partner relationships. But first we needed a roadmap and strategy in terms of our resources and business processes to close the gap between current and future. In this regard, Zzeem delivered on all fronts.”
Sponsorship
“Zzeem is the only consulting firm I will ever use for our association’s needs. Erin Roberts is extremely professional and so thoughtful in her approach. We’ve used Zzeem for strategic planning and member value proposition work. I highly recommend Zzeem and Erin Roberts!”
Member Value Proposition
“As the General Manager for a small Canadian Not-for-profit, who hired Erin Roberts from Zzeem to join our conference in Toronto and provide a workshop on Volunteerism to my members that I would highly recommend both her and Zzeem to help you through any challenges that you are having with your NFP. The presentation was exhilarating, kept my members fully engaged, and when the workshop was complete many thanked me for finding her as they were extremely impressed with the amount and quality of information that she delivered. Thank you Erin for making me look good to my members. My org will definitely be working with Zzeem in the future.”
Volunteer Recruitment and Engagement
“Erin R gave an amazing talk to our Members of a very large voluntary association. Erin had customized the content perfectly. Presentation was delivered with the perfect amount of enthusiasm and the whole room thought she was so informative. Recommend her highly!!!”
“Zzeem is the only consulting firm I will ever use for our association’s needs. Erin Roberts is extremely professional and so thoughtful in her approach. We’ve used Zzeem for strategic planning and member value proposition work. I highly recommend Zzeem and Erin Roberts!”
Strategic Planning
“Our industry association worked with Erin on a Strategic Planning session with our Board of Directors. We covered off on two principal topics that are relevant to our three-year strategic plan. Erin was very easy to work with and was thoroughly prepared. Moreover, she brought a high level of expertise to our session and really encouraged much discussion and participation. I would definitely recommend Erin and the team at Zzeem for similar types of Strategic Planning sessions that you may be considering.”
“Our Board and staff worked with Erin to develop our Strategic Plan. Erin provided a structured framework of meetings and goals to keep us on track and she kept our Strategic Planning session focused as she guided the directors to define our goals with engaging and insightful questions. Erin was the picture of professionalism. She was calm, thoughtful and impartial in her guidance. She continues to support us through the implementation even months later. We would definitely recommend Erin to anyone going through a strategic planning process.”
“The Canadian Association of Critical Care Nurses (CACCN), a not-for-profit corporation, has worked with Erin Roberts and the Zzeem team several times over the past five years. In late 2020, we approached Erin to provide an RFP to review our policies. Erin contacted us to advise that we should really undergo a risk management review, as our corporate structure with our chapters was putting the association at significant risk. Erin and Jonathan Roberts worked with our COO to understand our ‘business’ and put together a proposal that clearly outlined the risk we were facing and how we could mitigate the risk with a change in structure and policy.”
Finance and Risk Management
“The RVTTC (Registered Veterinary Technologists & Technicians of Canada) Finance committee recently spent 1 hour with Erin Roberts from Zzeem. Erin is an amazing wealth of knowledge sharing insight into our new roles, guidance for producing informative reports, plus adding clarity to our boards fiduciary responsibilities. This invaluable experience will help our association to move forward with stronger financial knowledge and renewed confidence as new committee members. We will strive to continue the momentum! Thank you Erin!”
“I have been very impressed by the whole team at Zzeem. Our annual conference is the flagship of our charity’s programming. Zzeem stepped in and took over the conference logistics on short notice and with great enthusiasm…. We have benefited from their expertise on a budgetary level and on a high-level strategic level.”
