Zzeem, Inc. — Privacy Policy

Effective Date: 2001/01/01
Last Updated: 2026/06/06

Zzeem, Inc. (“Zzeem”, “we”, “our”, “us”) is committed to protecting the privacy, confidentiality, and security of the personal information we collect from clients, association members, website visitors, and partners.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit zzeem.com, engage with our services, or participate in our programs.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Scope of This Policy

This Privacy Policy applies to:

• Visitors to zzeem.com
• Clients and prospective clients
• Association members whose data we manage on behalf of clients
• Participants in our diagnostics, assessments, surveys, and events
• Individuals who subscribe to our newsletters or download resources

This policy does not apply to third‑party websites linked from our site.

 2. Information We Collect

We collect personal information in the following categories:

A. Information You Provide Directly

• Name
• Email address
• Phone number
• Job title and role
• Organization name
• Membership information (if applicable)
• Diagnostic or assessment responses
• Survey responses
• Payment information (processed securely by third‑party providers)

B. Information Collected Automatically

When you visit our website, we may collect:

• IP address
• Browser type and version
• Device information
• Pages visited
• Time spent on pages
• Referring URLs
• Cookies and tracking technologies

C. Information Collected Through Client Engagements

For associations using our AMaaS or consulting services, we may collect:

• Member lists
• Contact information
• Engagement data
• Governance documents
• Operational data
• Financial or transactional data (as required for service delivery)

We collect only what is necessary to provide our services.

 3. How We Use Your Information

We use personal information to:

• Provide and improve our services
• Deliver diagnostics, assessments, and reports
• Communicate with you about services, events, and updates
• Respond to inquiries and support requests
• Process payments and manage accounts
• Conduct research and benchmarking (in aggregated, anonymized form)
• Improve website performance and user experience
• Comply with legal and regulatory requirements

We do not sell personal information.

 4. Legal Basis for Processing (PIPEDA & Applicable Laws)

We process personal information based on:

• Your consent
• Contractual necessity (to deliver services you request)
• Legitimate business interests (e.g., improving services)
• Legal obligations

You may withdraw consent at any time, subject to legal or contractual restrictions.

 5. How We Share Information

We may share information with:

A. Service Providers

Trusted third parties who support our operations, such as:

• Cloud hosting providers
• CRM and email platforms
• Payment processors
• Analytics tools
• Event platforms

These providers are contractually required to protect your information.

B. Association Clients

If you are a member of an association that engages Zzeem, we may share relevant information with that association as part of service delivery.

C. Legal Requirements

We may disclose information if required by law, regulation, or court order.

We do not sell or rent personal information to third parties.

 6. Data Retention

We retain personal information only as long as necessary to:

• Provide services
• Meet legal obligations
• Resolve disputes
• Maintain business records

When information is no longer required, we securely delete or anonymize it.

 7. Data Security

We use administrative, technical, and physical safeguards to protect personal information, including:

• Encrypted data storage
• Secure access controls
• Regular security reviews
• Staff confidentiality agreements
• Secure data transfer protocols

No system is 100% secure, but we take all reasonable steps to protect your information.

 8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Withdraw consent
• Request deletion (subject to legal requirements)
• Request information about how your data is used
• Opt out of marketing communications

To exercise these rights, contact us at:
info@zzeem.com

 9. Cookies & Tracking Technologies

We use cookies to:

• Improve website functionality
• Analyze traffic and usage
• Personalize content
• Support marketing campaigns

You can adjust your browser settings to refuse cookies, though some features may not function properly.

 10. International Data Transfers

If data is transferred outside Canada, we ensure:

• Appropriate safeguards
• Contractual protections
• Compliance with applicable privacy laws

 11. Children’s Privacy

Our website and services are not intended for individuals under 16.
We do not knowingly collect personal information from children.

 12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
The “Last Updated” date at the top indicates when changes were made.

 13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact:

Zzeem, Inc.
Email: info@zzeem.com
Website: www.zzeem.com
Address: 200-5200 Yonge Street, Toronto, ON, M2N 5P6