When clients come to us when they are under stress. They are stressed because they are moving to a new management model, from volunteer management to professional management. They may be under stress as they have just been forced to layoff staff, which is tough on all concerned. They may be under stress because the…
DetailsThe primary role of a chair is to: Ensure the agenda is followed and completed on time Ensure the meeting stays on track Ensure both sides of a discussion are aired Ensure the necessary decisions are reached Some tips for better-run meetings include: Ensure clarity; explain the overall purpose at the start of the meeting,…
DetailsIf you are told your not-for-profit status is in jeopardy by having a surplus or an operating reserve of more than 3-6 months, it is time to find a new accountant! The Canada Revenue Agency has made no statement ever about the amount of operating reserves that is acceptable for not-for-profits. To determine the optimal reserve…
DetailsSuccessful earned media is public media exposure that results from your successful efforts to create content that (a) provides journalists with a story that is sufficiently intriguing to their audience to get published and (b) segues effectively to your association’s messaging and increases your visibility. How do you “earn” media exposure? It’s free but it’s…
DetailsYour association does great work? Does everybody know what you’ve accomplished? Or do you sometimes feel like nobody is listening? You’ve probably informed your members, but did they read your communications? Did it sink in? Your members are so busy struggling to keep up with their day-to-day tasks they have little time left to read…
DetailsEvery successful High Performance Membership Organization™ CEO knows the importance of tracking metrics. At a minimum, associations must be tracking: Member attraction Member retention Member satisfaction Member engagement Metrics are critical to evaluating association sustainability. The data sets certain benchmarks and allows the association to track its progress. Well designed metrics demonstrate where an association has…
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