The Canadian Association of Critical Care Nurses (CACCN), a not for profit corporation, has worked with Erin Roberts and the Zzeem team several times over the past five years.  In late 2020, we approached Erin to provide an RFP to review our policies.  Erin contacted us to advise that we should really undergo a risk management review as our corporate structure with our chapters was putting the association at significant risk.  Erin and Jonathan Roberts worked with our COO to understand our ‘business’ and put together a proposal that clearly outlined the risk we were facing and how we could mitigate the risk with a change in structure and policy. 

Throughout this process, Erin and Jonathan were professional, knowledgeable, and direct in terms of what needed to happen to protect the Association and what could happen should we do nothing.  With their assistance, we were able to explain the current situation and enact the changes required to protect our board members, staff, chapter executive, and members quickly and clearly.  

Risk Management

I have been very impressed by the whole team at Zzeem. Our annual conference is the flagship of our charity’s programming. Zzeem stepped in and took over the conference logistics on short notice and with great enthusiasm…. We have benefited from their expertise on a budgetary level and on a high-level strategic level.

Event Management

“Zzeem ensures that we’re running our business properly in every sense of the word. They play a vital role in our strategic efforts, going far beyond what we ask of them. Zzeem is the perfect association management firm for a not-for-profit with an all-volunteer board that needs a provider truly dedicated to their success.”

Association Management Services

“Unlike most other association management providers, Zzeem has an outstanding back office with a team that’s large enough to ensure nothing falls through the cracks when someone is busy or away from the office. They anticipate our needs and address them before we even have to ask…I’d…recommend Zzeem to any organization looking for utterly reliable back-office support”

Association Management Services

“Zzeem’s quality of service is off the charts. Zzeem is a group of expert consultants dedicated to making not-for-profits thrive. The intellectual caliber of the partners enables them to give strategic advice usually not available to volunteer boards, at least not at a reasonable rate. I recommend Zzeem to any organization looking for sophisticated advice above and beyond routine service support…”

Association Management Services

“Zzeem gets full marks from me. Thanks to Zzeem, we’ve taken a giant step forward. Our Board retained Zzeem to facilitate our transition from an operational organization to a strategic and governance-focused one. This experience was tremendously valuable. Zzeem kept our discussions focused and on task. They gave us advice on what was likely to work and what wasn’t. Zzeem helped us arrive at the most logical solutions and strategic objectives far more quickly. The key outcome? We will definitely fulfill our mandate now. For restructuring our Board and advancing our advocacy initiatives, we tapped into Zzeem’s wealth of experience with proven approaches. Now, members can more clearly see the value proposition in their membership. Zzeem is also a sounding board and objective third party for our Chair, Vice-Chair and CEO. I recommend Zzeem to any organization looking for similar help.”

Leadership Support Services