One of the top three complaints I hear from association executives is a lack of resources. But is it true? Often what is needed is refocusing or restructuring. It is easy to get stuck in the weeds and lose sight of the big picture. Day to day tasks take priority and you and your team…
Professional organizations engage in stakeholder relations to achieve their strategic objectives. Stakeholders include members, corporate supporters, donors, government and the general public. Stakeholder relations involve sales and fundraising efforts, awareness, advocacy efforts and issues management. Successful relationship management is a key component of an organization’s member value proposition and requires an approach that builds trust…
< Use this link to view a 2-part webinar series on this topic: http://vimeo.com/111229759 and http://vimeo.com/113734754 > A membership organization is an organization, typically not-for-profit, that collects fees from its members in return for services, and whose primary purpose for existence is to serve its members. A membership organization is a business and must be operated as one…
These are provided by Paul Tellier – a corporate director and the former president and CEO of Canadian National. A few years ago he spoke to an audience of well-nourished diners at the Conference Board in Montreal and he delivered 10 zingers. These are 10 flaws that he has observed in corporate boards in Canada.…
I had a great question today from one of my favourite clients. They are a membership organization of about 1,000 members. They are in the fortunate position of being well-endowed with cash and their finance committee is trying to decide how much to set aside in reserves. Here’s what the CEO told me. “The committee…
I was talking to one of my favourite clients the other day and he raised this question. It’s always puzzled me, too, but until he pointed it out I never thought to try and explain it. So I went back to my old friend, General Henry M. Robert. Roberts Rules dictates that the “auditor’s report”…